Privacy Policy
Krevix.agency ("we," "our," or "us") is committed to protecting the privacy of our clients, website visitors, and anyone who interacts with our services. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or otherwise interact with us.
1. Information We Collect
We may collect various types of information, including personal data, to provide and improve our services. The types of information we collect depend on how you interact with us:
Personal Identifiable Information (PII):
Name
Email address
Phone number
Job title and company name
Billing and payment information (processed securely by third-party providers, we do not store full credit card details)
Any other information you voluntarily provide to us through forms, emails, or during consultations.
Non-Personal Identifiable Information:
Browser type and version
Operating system
IP address
Referring website
Pages visited on our site
Time and date of visit
Demographic information (e.g., age range, gender - if provided or inferred)
Usage patterns and interactions with our website and services.
2. How We Collect Information
We collect information through various methods:
Directly from you: When you fill out contact forms, subscribe to newsletters, request a quote, engage our services, or communicate with us via email or phone.
Automatically: Through cookies, web beacons, and similar tracking technologies when you visit our website.
From third parties: We may receive information from partners, service providers, or publicly available sources to enhance our understanding of our audience or services.
3. How We Use Your Information
We use the collected information for various purposes, including:
To provide, operate, and maintain our website and services.
To respond to your inquiries, requests, and provide customer support.
To process transactions and send you related information, including invoices and confirmations.
To send you marketing and promotional communications (where you have opted in).
To personalize your experience on our website.
To monitor and analyze trends, usage, and activities in connection with our services.
To improve our website, products, and services.
To detect, prevent, and address technical issues or security breaches.
To comply with legal obligations and enforce our agreements.
4. Disclosure of Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
With Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., website hosting, analytics, payment processing, CRM software). These parties are bound by confidentiality agreements and are prohibited from using your personal information for any purpose other than providing services to Krevix.agency.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
To Protect Our Rights: We may disclose your information to protect the rights, property, or safety of Krevix.agency, our clients, or others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
5. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us:
Remember your preferences.
Analyze website traffic and usage.
Improve the functionality and content of our website.
Deliver targeted advertising.
You have the option to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
Right to Access: Request access to the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete personal data.
Right to Erasure ("Right to be Forgotten"): Request the deletion of your personal data under certain conditions.
Right to Restrict Processing: Request that we limit the way we use your personal data.
Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: Object to the processing of your personal data, especially for direct marketing purposes.
Right to Withdraw Consent: Withdraw your consent at any time where we rely on your consent to process your personal data.
To exercise any of these rights, please contact us using the details provided below.
8. Third-Party Websites
Our website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By Email: [Insert Krevix.agency's Contact Email Address Here]
Through Our Website: [Insert Link to Krevix.agency's Contact Page Here]
